Advice and Support
Providence Row provides a range of services that make a big difference to those who are homeless or sleeping rough.
Advice and Support
Our highly trained staff provide many services in-house to help people off the streets. We also work in partnership with other services such as Health E1, a local GPs surgery, so that clients have access to medical advice.
The Department of Work and Pensions regularly sets up shop on our premises, and we have legal advice workshops offered weekly by a trio of legal firms who offer their help to us pro bono.
Housing advice
Our housing advice success rates have improved from last year – this year 91% of those we referred into housing were accepted and housed, up from 49% last year. A further 117 people were assisted in getting their benefits entitlement.
Complex Needs
Many of our clients have myriad personal challenges, including and combining mental health problems and drug and/or alcohol misuse: this is known as dual diagnosis. We work to support these people through our many services such as needle exchange, and alcohol support group.
Mental Health
Many homeless people suffer from mental health problems - these may have led to homelessness or be the result of life on the street. Our Mental Health worker is on staff to provide drop-in support and advice, as well as referrals into other services. This is especially valuable as clients may not engage in this type of service otherwise. Dual diagnosis specialists from the community mental health team work regularly with our mental health and substance misuse staff.