Salary: £24,500

Duration: Full Time 35 hrs per week, TBC contract

Do you have passion for your work, a commitment to excellence and a desire to support some of the most vulnerable and excluded people in our communities? Could you support us to make positive lasting changes in people’s lives?

The role 

This acclaimed project between Providence Row, Tower Hamlets council and the Royal London Hospital prevents patients from being discharged from hospital back onto the streets. It also improves the health and well-being of homeless people in East London, leading to reduced instances of mental-ill health, poor physical health and substance misuse.

The Routes to Roots project was established in partnership with the London Borough of Tower Hamlets and the Hospital Pathways Team at the Royal London Hospital (RLH) in October 2013. The project supports vulnerable and often very unwell people to prevent them from being discharged back onto the streets at the end of their treatment.  Through advice and support from our dedicated and experienced team, people’s housing, financial and health situations are improved and their long term prospects for recovery and a sustained life away from the streets is greatly enhanced. The project has been instrumental in reducing A&E and hospital readmissions for this group alongside sustainment of accommodation.   

The team

The team consists of a Senior Personal Adviser and two Personal Advisers and is based out of Providence Row Charity with client facing time spent in Royal London Hospital. 

The ideal candidate 

Passionate about providing quality support and advice to some of the most vulnerable and excluded people who have been identified as becoming homeless at point of discharge from hospital. You will have the drive and ambition to support your team to make positive lasting changes in people’s lives.
With experience of working with persons facing the challenges of homelessness, and a strong understanding of how other factors such as rough sleeping and mental health issues affect their health and well-being, you will live out our values in your approach to your work. You will have experience and/or understanding of supporting vulnerable clients into accommodation through statutory and non statutory pathways.  

How to apply

Deadline for applications is midnight Friday 3 May 2019.

Interviews will take place the week commencing Monday 13 May 2019

*Providence Row will only use the information you provide to us to process your job application. Information you supply to us as part of your application will be retained by us for up to 6 months. To find out more about how we treat your data please read our privacy policy. By submitting an application to us you are acknowledging you have read and understood our policy – although you can withdraw your application at any time. 


Providence Row is a charitable company limited by guarantee registered in England and Wales with company number 07452798 and registered charity number 1140192. Its registered office is at The Dellow Centre, 82 Wentworth Street, London, E1 7SA.
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