Advice & Support Team – Personal Advisor | Providence Row

Salary: £27,000.

Duration: Full Time 35 hrs per week, Permanent contract.

Do you have passion for your work, a commitment to excellence and a desire to support some of the most vulnerable and excluded people in our communities? Could you support us to make positive lasting changes in people’s lives?

Providence Row works with more than a thousand homeless and vulnerably housed people a year in East London, offering an integrated service of crisis support, advice, recovery and learning and training programmes.  Our aim is to ensure that people who are so often excluded from mainstream services gain the support and opportunities they need to create a safe, healthy and sustainable life away from the streets. Central to our work are our core values of Compassion, Respect, Inclusiveness, Empowerment and Justice.  These inform the content, style and delivery of all our services.

Providence Row’s Advice & Support service works with rough sleepers and those at risk of homelessness in the London Borough of Tower Hamlets.

Our service is on the front line of both homelessness prevention and the local response to rough sleeping. The main emphasis in the service is to do everything possible to move people into appropriate accommodation in a borough or community which they have rights and entitlements to services.  This work is often done in partnership with other organisations, some of which are funded to help people move away from a life on the streets or which may operate in other sectors such as health. 

The ideal candidate
The role of Personal Advisor (Advice and Support Team) is to engage with and support people who are sleeping rough or vulnerably housed. 
Passionate about providing quality support to some of the most vulnerable and excluded people in East London, you will have the drive and ambition to support your team to make positive lasting changes in people’s lives.

You have experience of delivering specialist support to vulnerable adults who have experienced homelessness.   With experience in service delivery and a strong understanding of how other factors such as rough sleeping, mental health, trauma and substance use, affect an individual’s confidence and perceived ability to progress, you will live out our values in your approach to your work.

You will utilise your organisational and time management skills to ensure a smooth running of service. You are an excellent communicator and can create positive working relationships with a wide range of people. 
*Providence Row is a Covid-19 safe organisation and works actively with Tower Hamlets Public Health & Public Health England, to keep staff and clients safe.  

For more information about this role please see the job description:
Job Description

To apply for this role, please complete:

Please return completed forms via email to [email protected] and remember to quote the job reference in the subject line.

The deadline for applications is Midnight on 26th October 2020.

Interviews will take place on the week commencing 9th November 2020.

Providence Row is a charitable company limited by guarantee registered in England and Wales with company number 07452798 and registered charity number 1140192. Its registered office is at The Dellow Centre, 82 Wentworth Street, London, E1 7SA.
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