Our work
We support people affected by
homelessness in
East London
Providence Row has been tackling the root causes of homelessness in East London since 1860. Now in our 165th year, we continue to support some of the most vulnerable people in our community—those experiencing or at risk of homelessness—through a holistic, person-centred approach that combines crisis relief with long-term recovery.
Every year, up to 1,200 people turn to us for help. Many are facing the devastating effects of homelessness for the first time, driven by rising rents, the cost of living crisis, and insecure housing. Increasingly, the people we help often have complex needs—such as trauma, mental health challenges, addiction, and barriers linked to immigration status—which require time, trust, and a tailored approach. We offer immediate support through our Crisis Services, including access to food, showers, phones, and a safe, welcoming space at our Resource Centre.
At Providence Row, we don’t just help people survive homelessness—we support them to build safer, healthier, more stable lives. We’re here for as long as people need us. We never turn anyone away, and we work together, on their terms—supporting each individual with dignity, compassion, and respect for their journey to a life away from the streets, for
good.
Building a community of support
Our framework for change outlines our approach to supporting our local community of Tower Hamlets, details our priorities and lays out a 5 year framework for change.
How we work in our local community
You can see more about out work by watching our film 'Behind the headlines at Providence Row' . Presented by Channel 4 broadcaster Jon Snow, the film features Pete, Peter and Frank, who share their experiences of homelessness in London, and how we supported them during this time.
