Refund Policy | Providence Row

At Providence Row every donation counts. We work hard to ensure you have a trouble-free journey when making a donation and we want to make it as smooth as possible.  However we realise that sometimes errors can happen. Under charity law, charities are not permitted to refund donations, other than in specific circumstances. 

However, there may be an occasion when you need to speak to our Supporter Care Team to discuss your donation.  Please email us at [email protected]

Providence Row is a charitable company limited by guarantee registered in England and Wales with company number 07452798 and registered charity number 1140192. Its registered office is at The Dellow Centre, 82 Wentworth Street, London, E1 7SA.
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