Support with drug and alcohol use
Reset Outreach and Referral Service is a free service for residents of Tower Hamlets.
The RESET Outreach and Referral Service at Providence Row supports people to navigate drug and alcohol treatment, harm reduction, healthcare, and wider support services. We offer flexible, outreach-based support - meeting people in the community, on the streets, in hostels and in temporary accommodation. We accept referrals from professionals and welcome self-referrals from individuals who want support.
We prioritise dignity, choice, and person-centred support, recognising that change happens at different paces for different people.
If you’re supporting someone — or looking for support yourself — Reset Outreach is here to help.
What we offer:
- 1:1 community-based support
- Flexible, person-centred support for individuals, delivered through outreach and community settings
- Hostel and community drop-ins
- Regular drop-ins providing advice, harm reduction support, and pathways into treatment and wider services
- Overdose Awareness & Naloxone training
- Practical training to recognise overdose risks and respond safely, including naloxone provision and use
- Drug and alcohol awareness training
- Tailored sessions for individuals, frontline workers, and services to build knowledge and confidence
- Support for organisations
- Specialist advice and consultation to help organisations respond effectively to drug and alcohol issues.
This service is based at Providence Row, The Dellow Centre, London, E1 7SA but the team of Referral Advisors are mobile.
Need our help? Call the Reset Outreach and Referral Service team free on 0800 802 1860 or email [email protected]. Alternatively, you can use the referral form below and someone will get in touch.
