Working with hospital patients | Providence Row

Our 'Routes to Roots' project

Homelessness can have a severe effect on people’s mental and physical health and hospital patients can be vulnerable to becoming trapped in a cycle of homelessness.

Routes to Roots works with the Royal London Hospital in Tower Hamlets to prevent patients at risk of homelessness being discharged onto the streets; helping them work out where they can get the best support and find a safe and stable place to stay. We also help people settle into their new home and ensure they have the right financial support in place, so they don’t end up homeless again.

Support workers from Providence Row and the Royal London Hospital Pathway Team work directly with patients approaching the end of their hospital stay, identifying where and in which borough they may be able to find services to help support them. They then support the patient to return to their home borough and access housing assistance from their council. In some cases they also assist patients from abroad to reconnect to their country of origin. 

Routes to Roots is run by Providence Row, in partnership with The London Borough of Tower Hamlets and the Royal London Hospital Homelessness Pathway Team. It is a commissioned service to support out of borough hospital patients being treated at the Royal London Hospital who are at risk of rough sleeping on discharge from hospital.


Need our help?

If you believe our services can help you, or someone you know, please:

  • Visit our centre at The Dellow Centre, 82 Wentworth Street, London E1 7SA. Opening hours: 9am – 4pm
  • Call 020 7375 0020


Providence Row is a charitable company limited by guarantee registered in England and Wales with company number 07452798 and registered charity number 1140192. Its registered office is at The Dellow Centre, 82 Wentworth Street, London, E1 7SA.
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