Important Information | Providence Row

During the Covid-19 outbreak, our Day Centre will remain open. 

However, we recognise that rough-sleepers are a particularly vulnerable group having no access to information and advice, toiletry products or safe spaces to self-isolate as well as experiencing complex needs which already exacerbate their ability to access services. Therefore we will be operating a reduced service for rough-sleepers and our centre will open from 8:30AM to 2:30PM.

We will continue to provide:

  • Welcome Area- Providing a supportive welcome for rough-sleepers, focused on health and wellbeing, and encouraging good hygiene practices.
  • Advice and Support- Ensuring that we try and house our client group. If a rough sleeper has symptoms of Covid-19 and is verified on CHAIN, Tower Hamlet SORT team will work to get them a place to self-isolate and provide support. If they are rough sleeping with a Tower Hamlets connection and not verified we will liaise with the Local Authority to find them a place to self-isolate. Please see advice from Public Health and the
  • Access to IT- For information and guidance. Computers will be set up to maximise the physical distance between clients.
  • Food provision- Individual food packages will replace canteen meals to minimise queuing and crowding together of clients.
  • Psychotherapy- With an increased emphasis on managing fears and anxieties.
  • RESET Drug and Alcohol Outreach– As long as this is consistent with Government guidance and skilled staff are available.

We offer our deepest thanks and have the highest admiration for our front-line key-workers, and supporting agencies, for ensuring the continuity of our work which would not be possible without their commitment and sacrifices. 

Providence Row is a charitable company limited by guarantee registered in England and Wales with company number 07452798 and registered charity number 1140192. Its registered office is at The Dellow Centre, 82 Wentworth Street, London, E1 7SA.
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